ROD MARGETTS / Principal Consultant

Rod is Principal Consultant and co-founder of Oxford Associates. A Chartered Accountant by profession (and a member of the Institute of Chartered Accountants Australia and New Zealand), Rod has extensive senior management experience and a successful track record in advising large complex organisations undergoing significant change.
Immediately prior to forming Oxford Associates, Rod was Chief Finance Officer with the Sunshine Coast Hospital and Health Service ($700m in revenues) and the Chair of the Queensland Health CFO Network. As CFO, Rod delivered annual financial surpluses in five out of six financial years, a result unrivalled in Queensland and the public health sectors in Australia and New Zealand.
Prior to joining the health service, Rod was the Chief Operating Officer with SkillsTech Australia for three years. Rod also held the position of Director, Business Analysis for the (then named) Department of Employment and Training.
Rod is the Director of a Group Training organisation employing 500 apprentices. With his demonstrated and respected leadership, he has carved out a career in the commercial and government sectors in both Australia and New Zealand.
Rod’s success stems from strong financial management, organisational change and business analytical skills, with a proven track record in successful business innovation and implementation of complex change across diverse organisations. A strategist and experienced professional in the areas of facilitation, negotiation, business planning and project direction, Rod brings a broad skill set and a wealth of successful multi-sector experience to every assignment. 
A respected leader, strategist and experienced professional, Rod's success stems from extensive skills and experience in financial management, project management and organisational change, business analysis, facilitation, negotiation, and planning and financial modelling, with a proven track record in financial performance, business innovation and implementation of complex change across diverse organisations.

Rod brings a broad skill set and a wealth of successful multi-sector experience to every client assignment.
Business hand shake

OUR associates

MELLISSA BAKER/ Business Manager & Redesign (Co-Founder)

Bringing a breadth of public and private sector knowledge, Mellissa has extensive experience in special projects, marketing, coaching, clinical and business redesign, event management and personal/senior executive support. 

Starting her career in a large law firm for nine years, she was then successfully appointed to the prestigious role as Personal Assistant/Business Manager to one of Australia's most prominent media personalities/entrepreneur for six years. On 24 hour call, she worked nationally and internationally within the film and television industry, working across all sectors from corporate and political through to not for profit. Her success catapulted her across all aspects of the business including co-coordinating events for the President of Twentieth Century Fox and dual Co-Ordination of the first Alannah and Madeline Foundation Gala. 

After resigning from the role and heading overseas, she was headhunted by the Australian Governor General's office, however instead returned to Australia to undertake a previously committed role at an IT start-up company. Her next role of Personal Assistant to a Sydney radio personality progressed to her managing his boutique advertising agency, Metro Media, where she increased the business from a team of three to eight in just one year and successfully co-ordinated a multi-million dollar world premier and media campaign. Mellissa has successfully completed contracts for both FCB and Pure Creative Advertising Agencies. 

Mellissa has extensive experience in business development and redesign, events, marketing, innovation, strategy, process mapping, project management and mentoring.  In addition, she specialises in SME start up models including branding, social media, website development, business and marketing plans through to budget development.

Mellissa's move into the health sector saw her transition to clinical redesign and then into organisational development. Mellissa is co-founder of Oxford Associates with Rod Margetts. 

SCOTT LISLE/Senior Associate: Health System Leader/Project Planner and Director (LHC)

Scott recently successfully delivered the multi million dollar Sunshine Coast University Hospital (SCUH), one of the most successful projects in Australia, supported by a great team, wonderful partners and a fantastic health service. He is recognised as a highly effective health system leader, clinical and consumer collaborator, with executive insight and a proven track record. He offers health advisory, program, project and change management services building on over 18 years of extensive senior executive experience in strategic, operational and major project roles in complex health services across Australia. 

Scott brings a unique perspective on end-to-end delivery of complex health projects. He understands the whole journey including planning, clinical, consumer, contractual, delivery and operations, supported by clinical experience across the care continuum. 

With the ability to get things done, he has proven executive skills and insights which can help you navigate the most difficult problems including commercial and stakeholder issues. He is a proven performer in government with demonstrated commercial skills. He brings the ability to assist with the subtleties of government processes without losing a commercial edge.  Aside from SCUH program delivery other major achievements includes:


Leadership roles in capital projects

  • Caloundra Hospital business case, health service planning & construction                           
  • Fiona Stanley Hospital business case, health service planning, design development         
  • NSW – Royal Rehabilitation Centre Sydney, Hope Health Care, NGOs                                   
  • Sunshine Coast Hospital and Health Service (Qld)                                                                     
  •  Northern Sydney Area Health Service (NSW)                                                                             
  • Project lead for implementation of AN-SNAP classification in NSW (1998/99)                 

Private sector partnerships, commercial analysis and transactions, operational contract management:

 

  • Queensland - Sunshine Coast Health Institute, Sunshine Coast University Private Hospital (Ramsay), SCUH PPP, SCUH contestability, radiation oncology
  • Western Australia – Peel Health Campus, community and home dialysis, NGOs, radiation oncology
  • Established WA Policy Advisory Committee for Clinical Technology (2008)
  • Health service implementation of episode/activity based funding Northern Sydney AHS, SMAHS
  • Service reconfiguration, model of care implementation SCHHS (2010-18)
  • Established WA clinical service redesign program (2008/9)
  • Emergency department and elective surgery redesign Northern Sydney AHS (2005/6)
  • SCUH design, construction, site master planning, service planning, “critical friends” groups, Aboriginal and Torres Strait Islander collaboration in design and service delivery (2010/17) 

MEGAN MERCER/Associate: Performance and Analytics Specialist 

 Working in the healthcare sector for the last 18 years both in Australia and the United Kingdom, Megan has extensive experience in health information management, activity-based funding models, the development of performance frameworks, performance reporting, analytics and health economic modelling.  Megan is highly regarded in the specialist areas of complex health funding models, clinical terminologies and classifications, data definitions and information systems.

Megan’s brings a rare breadth of experience to assignments within the health system, with a career which includes  senior roles with the Queensland Department of Health, large regional Hospital and Health Services and health entities in other states and territories. Megan's most recent roles and assignments include:-

  • Performance & ABF Analytics Specialist - Health Intelligence Unit, Western NSW Local Health District
  • Director, Performance Reporting & Analytics - Top End Health Service, Darwin
  • A/Senior Director, System Performance Director & Director of Performance Reporting & Data Analytics - Dpt of Health QLD
  • Director HHS Purchasing Models & Support - Dpt of Health QLD
  • Director HHS Funding & Costing - Dpt of Health QLD
  • A/Director Activity Based Funding - Dpt of Health QLD
  • Manager Funding Information & Costings Service - Sunshine Coast HHS

LES HARLEY/Associate: Audit and Risk Specialist

Les has worked with two major professional services firms for over 25 years, initially within the Assurance area and then mainly the Advisory space. He has worked with clients across both the private and public sectors. Over the last 11 years he has worked for his own consultancy practice, providing advisory services focused on the structure of finance functions, financial reporting, project management, savings initiatives, internal audit, risk management and process and system improvements.


Areas of Expertise

  • Financial Function Organisational Structure Reviews
  • Financial Accounting and Other Performance Reporting, incl assistance with 'Audit Readiness'
  • Project Management and Project Governance, relating to Financial Management and related Processes and Systems;
  • Internal Audit Strategy, Planning and Execution
  • Process and Financial Controls Assessment and Involvement
  • Enterprise wide risk management framework, design and implementation
  • Governance and compliance
  • Operational Effectiveness reviews
  • Contract review, negotiation and tendering.


Governance, Risk and Assurance

Les has been heavily involved with helping many businesses implement and manage governance, risk and assurance functions and processes. This has included determining the best function or structure required, recommending scope and coverage of assurance work, planning work to address business risks, providing assurance in relation to project related risks, developing associated resourcing needs, developing reporting and monitoring mechanisms and undertaking individual assignment and reporting to audit committees and senior management.


OUR SPECIALISTS 


Ken Bissett
Finance Executive

A respected and experienced health sector finance professional, Ken has considerable executive level experience.  He is highly skillful in business management and budgetary processes, with significant experience in reporting to Boards, Senior Executives and high level contract negotiations with funding bodies.  Ken's areas of specialty include:-

  • Business planning and forecasting
  • Management of effective annual budget process
  • Business efficiency analytics
  • Management of teams through executive placement
  • Project and Change management
  • Performance reporting

Ken holds the following qualifications:-

  • Master of Professional Accounting
  • Bachelor of Business (Health Administration)
  • Bachelor of Business (Public Administration)
  • Associate Member, CPA Australia (enrolled in CPA Program)




Dr Greg McMillan
Education Specialist

Greg’s early career was in the private sector as a manager in the retail and manufacturing wholesale sectors. Since then, Greg has worked successfully in the vocational and higher education sectors with both the public and private organisations as a member of several senior executive teams to improve productivity and performance. Greg has also been responsible for several large projects requiring significant organisation change. In addition to a range of senior management/executive roles with Queensland Department of Education and Training and CQUniversity. Greg's qualifications are:-

  • Doctor of Education (Strategic Policy)
  • Master of Professional Education and Training
  • Graduate Diploma in Further Education and Training
  • Bachelor of Business (Accounting)
  • Diploma of Business (Retail Management)


Caroline Wagner
HR Specialist

Caroline is a respected and experienced leadership development and organisational professional, with considerable international experience in both private and public sectors. Caroline specialises in leadership, executive development, coaching, psychometric testing, organisational change, talent management and team development. Caroline has considerable experience in applying lean principles in manufacturing and non-manufacturing settings. Caroline holds a Graduate Diploma in Psychology from Monash University in addition to the following:-

  • Bachelor of Arts - Organisational Communication
  • The MBTI and MBTI Extended Version
  • Executive Coaching - Behavioural Coaching Institute
  • Human Synergistic LSI/GSI
  • Saville Consulting Wave Style Questionnaire and Aptitude Series
  • The Centre for Creative Leadership 360 Degree Feedback Instruments